Privacy Policy
1. Introduction & Immediate Effect
This Privacy Policy applies immediately to all users of the POSTALL LTD website. This policy governs how we collect, use, store, disclose and protect your personal information in compliance with UK GDPR and Data Protection Act 2018 regulations.
POSTALL LTD
32 Norwich Street, Rochdale, Lancashire, United Kingdom, OL11 1JA
Email: postallltd@outlook.com
Phone: +44 7860 198555
2. Personal Information We Collect
We may collect the following categories of personal data from visitors and customers:
- Full name, email address, contact phone number
- Billing and delivery address details
- Order history, payment related reference information
- Website browsing activity, cookie and device information
- Customer support inquiry records
3. Purpose of Using Personal Data
Your personal data will only be used for the following legitimate purposes:
- Process and fulfill your product orders and delivery arrangements
- Provide after-sales support and respond to customer enquiries
- Maintain website security and prevent unauthorized access
- Send optional promotional updates with user consent
4. Data Retention Periods (Specific Time Limits)
We retain different types of personal data for fixed specific periods as follows:
- Order and transaction data: Retained for 7 years for accounting and legal compliance purposes.
- Customer contact & enquiry records: Retained for 3 years after the last interaction.
- Website browsing & cookie data: Retained for 12 months automatically.
- Account personal details (if registered): Retained permanently until you submit a deletion request.
5. Data Protection & Sharing
We implement secure technical and administrative measures to protect your personal information from unauthorized access, alteration or disclosure. We will not sell your personal data to third parties for commercial purposes.
We may only share necessary data with delivery service providers and payment processors required to complete your order, all of whom comply with UK data protection regulations.
6. Your Rights As A User
You have the right to access, correct, request deletion, restrict processing, and request data portability of your personal information at any time. You may contact us via official email to submit any data rights request.
7. Policy Updates
We reserve the right to update this Privacy Policy at any time. The updated policy shall take effect immediately once published on the website. Continued use of the website after updates constitutes acceptance of the revised terms.